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ISO Certification Added A New Block to The SEHA Quality

Abu Dhabi health Services Company () announced today that it achieved the International Organization for Standardization’s (ISO) 9001:2008 certification for quality management system. is responsible for the curative activities of all the public hospitals and clinics of the Emirate of Abu Dhabi. owns and operates 12 hospitals with 2,644 beds and 62 ambulatory/primary care clinics and most of facilities are Joint Commission accredited.

This achievement further demonstrates SEHA’s commitment to quality-of-service standards. The ISO certification assures SEHA’s adherence to documented processes and procedures that ensure continued and ongoing improvements in delivering high quality services to the residents of the Emirate of Abu Dhabi in particular and the region in general.

ISO (International Organization for Standardization) is the world’s largest developer and the most recognized name for International Standards. ISO 9001:2008 quality management system places customer satisfaction as the key component of the standard’s requirements.

Mr. Carl Stanifer, CEO, SEHA said “SEHA is deeply committed to the highest standards of management and Organizational excellence, we continuously monitor our services and this certificate reiterates our focus on delivering the best healthcare services to our patients”

To obtain this prestigious certification, SEHA headquarter underwent a one year process that included Gap Analysis; Documentation; Awareness and internal audit training; Internal audit management review which culminated in an Independent auditors from TuV Nord in October 2009. SEHA’s certification was issued by TuV Nord Middle East, an international leader in systems certification, and the testing, inspection, and certification of products and commodities.

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ISO Certification Added A New Block to The SEHA Quality, 9.0 out of 10 based on 1 rating

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