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Online Health Insurance Transactions

Submitting, tracking and receiving claims can now be conducted online at the National Company, Daman’s, portal following a free and simple registration process.

According to Daman’s Press statement on Monday, Daman members can now submit and track online reimbursement claims for themselves and/or dependents and receive claims’ settlements via automated bank transfers to their accounts or receive cheques.

Members can now also browse the medical providers, through the Medical Provider Search and Map service, by keying the provider name, specialty, plan type, emirate/city and language. Medical providers can also be located on an interactive and dynamic map that offers driving directions. The portal also offers profiling of Daman’s network of medical providers, allowing members to examine the providers’ qualifications and history. Members can also rate the providers based on various rendered service attributes including time, quality, helpfulness and value for money. This will then allow members to benefit from the Provider Rating functionality which provides the option of searching for providers based on ratings.

With the simple completion of the online form and upload of required documents, our members can now submit reimbursement claims from the comfort of their homes and should expect feedback within eight working days,” stated Daman’s chief executive Dr Michael Bitzer.

To process online claims’ reimbursements, members need to submit their bank account details or cheque receipt address, as well as upload scanned copies of the original bills and/or medical prescriptions.

For those who have received treatment outside the UAE, they must verify their entry to the country abroad by uploading a copy of their passport that includes the entry stamp.

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