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Qmatic Cooperates with Rashid Hospital to Improve Outpatient Department

DubaiNew cooperation is taking place between , the world’s leading queue management company and the inventor of Customer Flow Management (CFM), and in . This partnership aims to improve the hospital’s (OPD) clinic efficiencies and provide effective information for better resource planning. Rashid Hospital, one of the hospitals under the Department of Health Authority and it is one of the region’s oldest and leading healthcare facilities.

Outpatient clinics are involved in the hospital and offer services to national and expatriate residents of Dubai and some referred from other Emirates. Most of these clinics are separated because nationals attend morning clinics and expatriates are offered the service in the afternoon. The vitality of any healthcare organization requires continuous performance and process improvements to provide lower cost services. Qmatic through this partnership and 27 years of experience within the healthcare sector tries to develop Rashid Hospital’s OPD clinic efficiencies.

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