Health Insurance Complaints are decreasing during 2011 in Abu Dhabi 1>

In order to have their health insurance schemes valid at all times, Abu Dhabi citizens submitted complaints to the Health Authority Abu Dhabi (HAAD). During a conference held yesterday, HAAD asked employers and sponsors to commit with the regulations of the health insurance law for the emirate. It was announced that the number of health insurance complaints recorded in 2011 decreased comparing to the last year.

Dr. Jamal Mohammad Al Kaabi, head of customer service and corporate communications at the HAAD said “The insurance scheme aimed to provide all residents with the best healthcare options. After looking into past violations of the law, HAAD has taken into account all necessary actions to provide the best possible healthcare access for all. We are also working to reduce the number of violations while also allowing for exemptions that will make healthcare more accessible”.

Due to the law, health insurance must be offered by employers and sponsors to all employees, their spouses and three children aged 18 years or lower. Employers’ trade licenses will not be renewed without these provisions. In case of not providing the insurance to one person; the responsible will pay Dh300 for every month and will pay the double if there are more than one person. Al Kaabi added “These penalties are aimed at ensuring that employers and sponsors provide insurance for all, and not to collect fees for violations”.